Build, monitor, and manage your online reputation.

Take control of your online reputation today

Your online reputation matters

Every minute, businesses are being shaped by consumers who are exchanging dialogue and sharing reviews about them online. And since 97% of consumers find local business info on the web, you need a way to see what your customers are saying and a platform to join the conversation.

Take control of your online brand

Reputation Management allows you to take control of your online presence by allowing you to correct your business listings, monitor and manage reviews, observe what competitors are doing, and much more.

Verify your listings to improve your search

Verify the accuracy of your online business listings across review sites, directory sites and social networks. Inconsistent listing data can lead to poor placement in search results.

Hear what people are saying all over the web

Compile mentions from a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

Push positive reviews out to multiple sources

Generate new positive reviews, and pull in results from major review websites to view overall scores. See which keywords your customers are using to describe your business.

Stay in-the-know with regular reports

Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found.

Key Benefits

  • Hear what your customers are saying about your business on review sites, blogs and social networks
  • Ensure your online listings are consistent across the internet
  • Monitor your employees’ activity on social media
  • See how your online presence compares to your competition
  • Receive regular, actionable reports that help improve your presence
  • Gather reviews from customers both online and in-store with Review Generation; control which reviews go public and which stay private

Review Generation

Why do customer reviews matter so much?

Consumers often search online for a local business with recent reviews and an average review rating of at least four stars. If your business doesn’t fall into that category, there’s a good chance that you’re losing potential customers to your competitors.

To avoid losing sales, it’s important that you continuously generate positive reviews while managing the negative ones.

Reputation Management

Take control of your online reputation today

Your reputation is both what you say about yourself and what others say about you. Every day, customers are talking about your business on websites like TripAdvisor, Google Maps, Facebook, blogs and elsewhere, and this chatter has a direct impact on your revenue — it’s time you join the conversation. Reputation Management gives you control over your online presence by helping you correct online listings, respond to reviews, benchmark yourself against competitors and more.