Increase lead capture and conversion with AI-assisted web chat

Automate lead capture with AI-assisted web chat

Make a great first impression by responding rapidly to new leads.
Provide custom knowledge about your business to expand the widget’s conversational capacity.
Ensure contact details are collected and logged in an included CRM
Deliver follow-up ready leads to your business.

Capture and convert more leads in less time

Respond, capture, and convert new business quickly with all inbound leads centralized in one place. Respond to messages coming in through your website, SMS, Facebook, Instagram and Google Search right from Inbox in Business App.

Make a great first impression with rapid response times

Don’t leave new leads hanging. Local businesses can count on the AI-assisted web chat to keep communication lines open during the dinner rush, the daily school run, or after hours. AI-assisted web chat lead capture greets website visitors immediately and sends their contact information for follow up. Add custom knowledge to expand the web chat widget’s ability to answer questions about a business’ hours, services, and more.

Expand engagement with SMS

With an average open rate of 98%, SMS is a surefire way to catch the attention of your audience. Get more conversations started, and keep them flowing post-purchase to turn new sales into repeat business with nearly unlimited* SMS messaging from a local texting number (US and Canada).

*Some carriers limit the number of sent messages per day to 2000-3000.

Increase ROI on lead generation expenditures

Invest in SEO and ad campaigns to attract more leads with confidence. Messages from SMS and Google Search and Maps arrive right in Inbox, ready for follow up. For enquiries coming through a business’ website, AI-powered web chat lead capture guarantees prompt responses and collects contact information to help acquire new customers. With a consistent, efficient lead management process in place, businesses can invest in attracting new clientele with confidence in a return on their investment.

Improve the customer experience through teamwork

Don’t send business into the arms of your competitors by responding too slowly. Manage all communication from a shared inbox where your whole team can work together to quickly connect with new leads. Collaborate on customer acquisition, sales, and support communication to provide a winning customer experience.