Respond, capture, and convert new business quickly with all inbound leads centralized in one place. Respond to messages coming in through your website, SMS, Facebook, Instagram and Google Search right from Inbox in Business App. 

Don’t leave new leads hanging. Local businesses can count on the AI-assisted web chat to keep communication lines open during the dinner rush, the daily school run, or after hours. AI-assisted web chat lead capture greets website visitors immediately and sends their contact information for follow up. Add custom knowledge to expand the web chat widget’s ability to answer questions about a business’ hours, services, and more.

With an average open rate of 98%, SMS is a surefire way to catch the attention of your audience. Get more conversations started, and keep them flowing post-purchase to turn new sales into repeat business with nearly unlimited* SMS messaging from a local texting number (US and Canada).

*Some carriers limit the number of sent messages per day to 2000-3000.

Invest in SEO and ad campaigns to attract more leads with confidence. Messages from SMS and Google Search and Maps arrive right in Inbox, ready for follow up. For enquiries coming through a business’ website, AI-powered web chat lead capture guarantees prompt responses and collects contact information to help acquire new customers. With a consistent, efficient lead management process in place, businesses can invest in attracting new clientele with confidence in a return on their investment.

Don’t send business into the arms of your competitors by responding too slowly. Manage all communication from a shared inbox where your whole team can work together to quickly connect with new leads. Collaborate on customer acquisition, sales, and support communication to provide a winning customer experience.