The ultimate communication hub for local businesses.
AI-assisted web chat lead capture - Install the AI-powered widget to automatically capture contact details from leads visiting your website.
Google Business Messages - Customers can message you directly from Google Maps and Search
Unlimited* SMS Messaging with local texting number (US and Canada) - Includes A2P 10DLC Registration for SMS message deliverability on US Carriers. *Some carriers limit the number of sent messages per day to 2000-3000
Shared team inbox - Everyone at a business can collaborate on customer acquisition, sales, and support communication to provide a consistent, high quality customer experience.
Coming Soon: Facebook Messages and Instagram DMs - Customers can message you directly through Facebook or Instagram.
Efficiently manage, respond to, and convert new business opportunities with our centralized system for all inbound leads. With this streamlined approach, you can promptly address incoming messages via SMS, Google Search, and Maps directly from the Inbox feature in our Business App. This integration ensures you never miss a potential client and enhances your ability to engage and convert leads quickly and effectively.
Boost your lead acquisition confidently by investing in SEO and strategic ad campaigns. With Inbox Pro's AI-powered web chat, you can capture leads effectively, ensuring prompt responses and gathering essential contact details. This tool is designed to streamline the process of engaging with potential customers, facilitating the growth of your customer base and enhancing your business's outreach efforts.
Enhance team collaboration in customer acquisition, sales, and support with a shared inbox. This unified communication platform allows your entire team to work together seamlessly, ensuring top-notch customer interactions. By centralizing communication, every team member can contribute to and stay informed about customer engagements, fostering a cohesive approach to achieving excellence in customer communication.
Frequently Asked Questions
Q: What is Inbox Pro?
A: Inbox Pro is a centralized messaging platform that brings together email, SMS, Facebook Messenger, Instagram DMs, and website chat into one shared inbox.
Q: Can I respond to customers from one place?
A: Yes! Inbox Pro lets you read, reply, and assign messages across platforms from one login—helping your team stay organized and responsive.
Q: Does Inbox Pro include automation?
A: Yes. You can automate first replies, follow-ups, and missed call texts, so leads get answers even if you're busy or offline.
Q: Can multiple team members use Inbox Pro?
A: Absolutely. Assign conversations to different users, add internal notes, and collaborate to make sure every message gets handled.
Q: Does Inbox Pro sync with my CRM?
A: Yes. Inbox Pro integrates directly with your CRM so conversations are automatically attached to contact records.
Q: Is Inbox Pro mobile-friendly?
A: Yes. You can access and use Inbox Pro from any smartphone, tablet, or desktop.
Q: How does the AI-assisted web chat lead capture work?
A: Inbox Pro’s AI chat automatically responds to website visitors, captures their name and phone number, and sends the lead to your team. It works 24/7 and will soon answer common questions like hours, location, and services.
Q: How much does the chat-bot know about the business? Can it answer questions?
A: The AI assistant uses your business profile to answer questions about services, hours, and location. You can also add custom FAQs, and soon it will pull info directly from your website too.
Q: What websites are supported to install the web chat widget?
A: You can install the web chat widget on any website where you can embed code in the element. Supports Website Pro, WordPress, Shopify, Wix, and more.