Stay on top of customer feedback with our comprehensive online review monitoring system. Your business can track all reviews from leading review sites, ensuring you never miss a single piece of customer feedback. Receive timely email alerts for each new review, giving you the opportunity to build and maintain a positive reputation actively. Additionally, our system allows you to filter reviews by source and star rating, so you can focus on the feedback that's most critical to your business. This tool is essential for managing your online presence and fostering customer trust and satisfaction.

Simplify your review management process with our unified response system. This feature offers intelligent, ready-to-use response suggestions that can be customized to align with your business's brand voice. Address each review efficiently, whether it's to maintain engagement with satisfied customers or to swiftly acknowledge and resolve issues. This centralized approach ensures you can manage and respond to all reviews from one place, enhancing customer relations and reinforcing your commitment to customer satisfaction.

Supercharge your business growth with our dynamic review request feature accessible directly from the dashboard. Tailor this tool to fit your brand's unique style and engage with customers across different channels. This feature enhances your ability to collect genuine reviews from customers via email or text on prominent platforms. Gathering these reviews is pivotal in building trust, attracting more web traffic, and fostering customer loyalty, which can significantly contribute to increased sales. By boosting your search rankings with authentic customer feedback, you create a powerful tool for business success.

Understand each customer’s level of satisfaction with NPS before requesting a review to amplify positive experiences while ensuring that less satisfied customers receive the care and attention they need to return.

Collect NPS feedback and reviews automatically upon purchase or job completion by integrating with third party apps like QuickBooks Online, PetExec, Jobber, etc.

Build automated workflows based on NPS scores to engage customers with a tailored post-purchase experience, at scale.

Unlock the potential of machine learning for in-depth sentiment analysis in your business. Utilize advanced AI technology to meticulously analyze online reviews, uncovering valuable insights that might otherwise go unnoticed. Our solution provides easy-to-understand analytics, enabling you to make informed decisions that are essential for the growth and success of your business. This tool not only helps you understand customer sentiment more deeply but also guides strategic improvements in your services or products.

Empower your business to attract more customers by showcasing genuine reviews. Let satisfied customers be your brand advocates, enhancing trust and driving sales. Our system enables you to easily display authentic customer testimonials on your websites or share positive reviews to social networks with just a single click. This approach of highlighting real customer experiences not only boosts credibility but also effectively leverages word-of-mouth marketing in the digital age.

Elevate your business's visibility across the most influential review platforms. Our tool provides comprehensive insights into your online presence, revealing where your business is currently listed and where it's not, all without any manual effort. This feature ensures that your business is discoverable across all key channels where potential customers are searching, enhancing your reach and accessibility in the digital landscape.

Efficiently handle all your Google Q&A activities with our integrated dashboard. Engaging actively in Google Q&A is just as crucial as responding to reviews for boosting your online presence and enhancing customer engagement. Our user-friendly dashboard simplifies this process, making it straightforward for your business to keep track of and respond to these interactions. Stay connected and responsive to customer inquiries and feedback, all from one centralized location, ensuring your business remains active and visible in the digital space.

This powerful feature diligently searches across a vast array of online platforms, including blogs, news sources, and social media networks, to locate every mention of your clients' businesses. It helps you spotlight positive mentions, enhancing your brand image, while also identifying negative feedback, giving you the opportunity to address these concerns discreetly and efficiently. This thorough approach ensures you have a complete understanding of how your clients' businesses are perceived online, enabling proactive reputation management.

Stay one step ahead in the business landscape by leveraging competitive insights. Our tool allows you to compare your business's reputation with that of industry leaders, providing a clear benchmark for progress. This comparison is invaluable for understanding where you stand in your industry and what areas require focus for continuous improvement. By keeping a close eye on the competition, you can strategically guide your clients toward enhanced performance and a stronger market position.